Whether you are applying for a new job, preparing to travel abroad, or hiring domestic staff for your home, securing an official Police Record Verification is an indispensable safety and administrative requirement in Pakistan. The Government of Punjab, through its modern Police Khidmat Markaz (PKM) network, has streamlined this process to make obtaining a Police Clearance Certificate fast, transparent, and hassle-free.
Below is a complete, step-by-step guide on how the Police Record Verification System works, the necessary documents, fee structures, processing timelines, and key benefits.
What is General Police Verification?
General Police Verification is an official security clearance service that verifies an individual’s background against official law enforcement databases to confirm the absence of any criminal record.
This verification is widely required across several scenarios:
- Employment Background Checks: Mandatory for private companies, public sector organizations, and government job applications across Pakistan.
- Domestic Helper & Servant Screening: Essential for verifying the background of housemaids, drivers, security guards, and child care providers prior to hiring.
- Institutional & Educational Requirements: Needed for admissions or registrations in specific professional bodies and institutions.
- Tenant Screening: Used by property owners to ensure potential tenants have a clean legal background.
Required Documents for Verification Application
To ensure smooth processing without delay, applicants must bring the following essential documents when visiting a Police Khidmat Markaz:
- Original CNIC or B-Form: The applicant’s valid original Computerized National Identity Card (CNIC) or official B-Form.
- Photocopies of CNIC/B-Form: Clear, legible photocopies of the identity document.
- Affidavit: A duly completed affidavit form undertaking that all provided personal details are accurate and truthful.
- Passport-Size Photographs: Recent passport-size photographs with a blue background (if required at specific service desks).
Pro Tip: Ensure that your CNIC is valid and not expired, as expired identity documents will result in immediate application rejection at the submission counter.
Processing Fee & Payment Mode
The Police Khidmat Markaz initiative has eliminated unnecessary middleman fees by standardizing a minimal, fixed processing fee for public convenience:
- Official Processing Fee: Rs. 300
- Payment Counter: The fee is deposited directly at the designated, automated payment desk inside any Police Khidmat Markaz (PKM) center.
Turnaround Time & Delivery Method
Gone are the days when getting a police clearance certificate meant weeks of visiting local police stations. The PKM system operates on a strict, digitized schedule:
- Turnaround Time (TAT): 3 Working Days (calculated from the day after your application submission date).
- Delivery Method: Once the background verification check is cleared across database records, the certificate is dispatched directly to the applicant’s residential address via Courier Service.
Step-by-Step Application Process at Police Khidmat Markaz (PKM)
Applying for your background verification certificate involves a simple, digitized process:
Step 1: Visit PKM Center -> Step 2: Token Generation -> Step 3: Document Check & Biometrics -> Step 4: Fee Payment -> Step 5: Doorstep Delivery
Step 1: Locate Your Nearest PKM Center
Visit any functional Police Khidmat Markaz counter located within your district. Centers are established in every major city across Punjab, often situated near DPO offices or accessible public hubs.
📍 Find Nearest Police Khidmat Markaz on MapStep 2: Token Issuance
Upon entry, present your CNIC at the reception desk to obtain an automated queue token for the “General Police Verification” service.
Step 3: Biometric & Document Verification
When your token number is called, proceed to the assigned counter officer who will:
- Verify your original CNIC and affidavit documents.
- Capture your live photograph and biometric fingerprints into the digital database.
- Cross-check your record against the centralized Police Record Management System (PRMS).
Step 4: Fee Deposit & Receipt Issuance
Pay the official Rs. 300 fee at the counter. You will receive an official computer-generated receipt containing a unique Application Tracking Number.
Step 5: Courier Delivery
Track your application status online using your tracking number. Upon successful verification, your official clearance document is printed and delivered straight to your home address via courier within 3 working days.
Why Is Servant & Domestic Worker Verification Crucial?
Hiring unverified domestic staff poses significant security risks for households. Utilizing the General Police Verification system before bringing maids, cooks, drivers, or security personnel into your home provides essential protection:
- Prevents Domestic Crimes: Reduces the risk of theft, robbery, or unauthorized access to family members.
- Deterrence: Unscrupulous individuals avoid jobs that enforce official police background checks.
- Identity Assurance: Confirms that the worker is using genuine credentials rather than a fabricated or stolen identity.
Yes. Applicants can track their application progress through the official PKM Punjab Web Portal or mobile application using the tracking number printed on their payment receipt.
No. General Police Verification is intended for local employment, tenant, and domestic worker checks. For foreign immigration, overseas employment, or visa purposes, you must apply for a Police Character Certificate.
If a criminal record or active police case is flagged in the database during verification, the certificate will explicitly reflect the details of the record, or the case will be referred to the relevant police department for detailed review.
